Returns & Exchanges
At BlackMilk, we want you to feel amazing in your gear, so if something isn't quite right, you can return your items within 30 days of delivery. Please ensure items are unworn, unwashed, and still have their original tags attached to be eligible for a refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully pack your items in their original packaging or a secure mailer, ensuring all original tags and labels are intact.
- 3.Label and Ship
Print your generated shipping label, attach it to the outside of your parcel, and drop it off at your nearest authorized postal location.
- 4.Receive Your Refund
Once our warehouse team receives and inspects your return, we will process your refund or store credit within 5-7 business days.